Article 1 - Introduction
Article 2 - Product Characteristics
Article 3 - Product Prices
Article 4 - Guarantees from the Products
Article 5 - Product Availability
Article 6 - Shipping Methods and Costs
Article 7 - Risks from the Transport
Article 8 - Order
Article 9 - Terms of payment
Article 10 - Rights of withdrawal
Article 11 - Attribution of Jurisdiction
Article 12 - Computing and Liberties
Article 1 - Introduction Fabofolie's.com sells his products exclusively via Internet website, or by mail. Fabofolie's.com doesn't possess a store except his website. All the products sold by Fabofolie's.com are listed on the website of the company (below mentioned "Products").
The present general sales conditions (below mentioned "Conditions") are concluded between:
On one hand, Fabofolie's.com, Micro-Entreprise, registered at the RCS under the number 537 881 153 R.C.S. Pontoise, 4, rue Salzmann - 68150 - RIBEAUVILLE - FRANCE, below mentioned "Fabofolie's.com",
And on the other hand, people, private individual or not, wishing to make a purchase via the www.fabofolies.com website, below mentioned the "Customers" or the "Customer" individually.
Fabofolie's.com and Customers together below mentioned the "Parts"("Parties").
Article 2 - Product Characteristics
According to the article L 111-1 of the Consumer Code, Fabofolie's.com tries hard to present at best, on the Product data sheet, the essential characteristics with which the Customer has to become aware.
Fabofolie's.com reserves the right to modify the assortment of Products in function of his suppliers.
Informations and characteristics are the ones data by suppliers and the Association of Fabophiles Français (AFF). Fabofolie's.com isn't responsible for erroneous data transmitted by suppliers and the Association of Fabophiles Français (AFF).
Photos are realized by Fabofolie's.com and are contractual. Except opposite information specified on the www.fabofolies.com site, all the Products sold by Fabofolie's.com are in perfect condition, and are in accordance with the legislation of the current European community and with the applicable standards in France. Article 3 - Product Prices
Product prices are indicated in euro, all prices exclude TVA, transport and are based on the price list valid at the time of acceptance of the order by Fabofolie's.com. Micro-Entreprise Fabofolie's.com benefits from the TVA not apllicable, art. 293 B of the Code Général des Impôts.
Price lists of Fabofolie's.com suppliers are constantly evolving, prices posted on the site may be modified at any time. They also may of variations for reasons of launch prices, promotions or sales.
All the prices are given subject to obvious typographical error.
The applicable price is the one indicated on www.fabofolies.com to the recording date of the order by the Customer. Article 4 - Guarantees from the Products
We make a commitment to replace damaged products not resulting from the delivery made by La Poste or to send you the possibly missing feve. Fabofolie's.com takes care of shipping charges of the article sent back in exchange if the damage is of its fact. Provisions of this article do not prevent you to exercise the right of withdrawal planned in the article 7. Article 5 - Product Availability
Products are available as long as stocks last on Fabofolie's.com.
The available Products in stock on Fabofolie's.com are accompanied with the mention " In stock ". Product availability can vary very fast according to sales. Fabofolie's.com makes very frequent updates of the availability, but cannot be held responsible if the stock isn't anymore the same than that indicated. More precise informations can be given to the Customer by telephone or e-mail.
The unavailability of a Product is also mentioned on the page of the concerned Product. So, Products can appear with the mention "Out of stock". In this case, it's not possible for the Customer to buy this Product.
Fabofolie's.com makes a commitment to fulfill the orders received only while stocks last. If one or several Products are unavailable, Fabofolie's.com makes a commitment to inform the Customer about it as quickly as possible.
Article 6 - Shipping Methods and Costs
Orders are sent every Monday and Friday of every week, after validation.
Most of our products are available immediately. However when it 's the case, products out of stock are indicated and cannot be ordered.
Various shipping methods
- La Poste - Priority Mail with tracking number : variable Delivery times.
Contribution to packaging and shipping costs
- La Poste - International Colissimo : delivery under 3 to 8 working days generally noticed.
Costs are variable according to the weight of the order and the destination.
Every customer can inquire on the shipping state of his parcel on the site of La Poste.
A tracking number is supplied to him for each of its orders.
Fabofolie's.com cannot be held responsible for delays in delivery since they come from La Poste or carriers. Article 7 - Risks from the Transport
Error of delivery
- The delivery address (who can be different from the billing address) must be exact and mention all the necessary precisions for a good delivery
- A misdirection of delivery, place of delivery, place accessibility, or any other problem resulting in the necessity to making a new delivery can be the object of an invoicing of the new delivery, the payment of these additional expenses allowing the new delivery.
Delays in delivery according to the carrier In the case of a delay in delivery compared with delivery times announced by the carriers, the Customer has to contact first and foremost the carrier. In a case of important delays, the Customer has to contact Fabofolie's.com to open a dispute case to make a research for the parcel.
It happens that parcels are misled by carriers. Delivery times imposed by the carriers imply that the Customer declares the loss in 10 days following the reception of the shipping notice of Fabofolie's.com. In these conditions, Fabofolie's.com takes care to make the necessary complaints with the concerned carrier.In case the parcel wasn' found, Fabofolie's.com would make a new delivery of the same Product or would propose to refund the Customer.
Damaged parcels The Customer has to check in front of the carrier the state of the parcel and emit the necessary reserves on the delivery note in case of partial or total deterioration. In the absence of reserve, the Product is considered accepted by the Customer and cannot be the object of contesting concerning its delivery. The Customer will have to notify Fabofolie's.com of these reserves by e-mail so that Fabofolie's.com can take the necessary measures, both from the product return in its warehouse and for new delivery. In case of notification absence, Fabofolie's.com cannot be held responsible for a long time limit of coverage of the new delivery. Strikes
In case of strike of La Poste services or carriers or any other event of exceptional nature slowing down or preventing the delivery of the parcel, Fabofolie's.com will inform the customer of the shipping state of its parcel, but cannot be held responsible for caused delays. Article 8 - Order
To order on www.fabofolies.com, it is necessary to have an account.
The account can, according to your preferences, be created before or during your first order.
Acceptance of the Conditions by the Customer General Sales Conditions can be directly read on www.fabofolies.com. The fact for the Customer to check the box " I accept general terms of sale " during the creation of an account entails the complete acceptance by this one and without limitation nor reserve of the present Conditions. The Customer recognizes by this act to have read and understood the present Conditions and to accept them.
Purchase by mail mail also imply the acceptance of the General Sales Conditions that he agrees to have read, understood and accepted the General Sales Conditions above mentioned. Order date
The order date is considered for being the one :- Of the order validation date by the Customer in case of an online credit card payment;
- Of the reception date of the transfer in case of payment by bank transfer.
Time limits indicated on www.fabofolies.com run only from this order date above described. However, Product availability remains that indicated on the site as far as the order was validated on the site and as far as the date of order (actual payment) intervenes in a reasonable time limit after the order validation date. Process order
The Individual customer can place his order on Fabofolie's.com either on the www.fabofolies.com site, or by e-mail.
Process order has to contain all of necessary informations for the treatment of this one in good conditions. Order confirmation
An e-mail is automatically sent to the Customer to confirm the order under the condition that the e-mail address indicated in the account doesn't contain errors.
The Customer can consult at any time the state of his order on www.fabofolies.com by consulting his account. Order state allows the Customer to know the processing state of its order, but also the shipping state of his parcel. The Customer can contact at any time Fabofolie's.com to be informed about his order state. Article 9 - Terms of payment
Your payment can be made of three manners :
- Online : on www.fabofolies.com by card (credit card, Visa card, Eurocard, MasterCard). Your account will be sold after your order confirmation.
- By bank transfer : data necessary for the transfer are supplied on www.fabofolies.com in detail with order, in your customer space. The possible bank transfer fees are at your charge. Your order will be confirmed after reception of your bank transfer.
The Customer guarantees to Fabofolie's.com company that he has necessary authorizations to use the chosen payment method.
Fabofolie's.com shall employ all the necessary means to assure the security and the privacy of data transmitted online (online payment on www.fabofolies.com). In this purpose, www.fabofolies.com site uses a secure mode of payment SSL (Secure Socket Layer). The transaction is made via Paypal, who dispose of the banking information supplied on the site at the time of the payment.
In case of an order by e-mail, it requires a payment by bank transfer or by Paypal that only requires the Customer Paypal adress.
According to a recent investigation, payment on Internet via identical solutions to our online payment became more reliable in terms of security than payments in store.
Invoice Payment date
The order form which the Customer establishes online or the order confirmation sent by e-mail to the Customer by Fabofolie's.com doesn't act as an invoice. Whatever is the way to order on the website or to pay, the Customer can print the original of his invoice directly into his customer space.
Fabofolie's.com preserves an electronic copy of every invoice.
In the case of a credit card payment, the account of the Customer is dedited at the time of the purchase.
In the case of a payment by bank transfer, the order is valid when the transfer appears on Fabofolie's.com bank account.
In case of a bank refusel of a credit card debit it is up to the Customer to contact Fabofolie's.com to settle its order by another payment method. Article 10 - Rights of withdrawal
Before shipment by Fabofolie's.com.
Fabofolie's.com offers to his Customers the possibility of cancelling their orders at any time if this one hasn't been send.
The Customer has to contact Fabofolie's.com to mean this cancellation. A written confirmation will be asked to the Customer by mail, to avoid any cancellation by another person than the Customer. The cancellation of the order shall take effect immediately after written confirmation. Cancellation and refund after order reception
The Law guarantees to the Customer the possibility of cancelling its order under 7 working days after reception in its packaging and home state, all the products can be the object of a refund after the parcel return by the Customer.
In every case, the refund must be asked to Fabofolie' s.com by an e-mail or a post beforehand any product return. Postal charges engendered by the order return are charged to the Customer.
The return of product refunded is chargeable to the Customer. Packaging
Products are packaged to respect the effective transport standards, and to assure an optimal protection of Products during their delivery. It is asked to the Customer to respect the same standards for product return. Any damage noticed on a product on the way back due to a problem of a not respected quality packaging can entail a partial refund or no refund of the product in case if the Product isn't eligible for resale. Article 11 - Attribution of Jurisdiction
The choice of jurisdiction in case of dispute, and for lack of mutual agreement between the Parties, will be given to the competent courts.
Article 12 - Computing and Liberties
Visitors or Customers of www.fabofolies.com site have at any time a right of access, modification, rectification and deletion of datas which concern them in application of the article 34 of the law " Computing and Liberties " of January 6th, 1978.
According to data protection acts of January 6th, 1978, you have, at any time, a right of access, a rectification, and an opposition to all personal data by writing a mail or a post and by proving your identity, to Fabofolie's.com L'HOPITALIER Cindy 4, rue Salzmann 68150 RIBEAUVILLE FRANCE.
In accordance with the disposals of the Anti-Waste Law for a Circular Economy (AGEC).
The Fabofolie's.com company contributes to the recycling of packaging by being registered with the Adelphe organization under the number FR337776_01EYMB.